Privacy Policy
This Privacy Policy describes how By Herbal Veda (the “Site”, “Company”, “we”, “our”, or “us”) collects, uses, stores, and discloses your Personal Information when you visit, use, or make a purchase from the Site. By accessing or using our website, you agree to the terms outlined in this Privacy Policy.
Collecting Personal Information
When you visit the Site, we may collect certain information about your device, browsing activity, purchases, and interactions with our website. We may also collect additional information if you contact us for customer support, subscribe to our communications, or participate in promotions or surveys. In this Privacy Policy, “Personal Information” refers to any information that identifies, relates to, describes, or can reasonably be associated with an individual.
Device Information
Examples of Personal Information collected include your web browser version, IP address, device type, time zone, cookie information, browsing activity, products viewed, search terms, referral pages, and interactions with the Site. This information is collected automatically through cookies, log files, pixels, web beacons, and similar technologies.
We collect this information to help load and optimize the Site accurately for users, improve website performance, monitor traffic and usage patterns, enhance security, prevent fraudulent activity, and improve our services and customer experience.
Order Information
When you place an order or attempt to place an order through the Site, we may collect information including your name, billing address, shipping address, payment information, email address, and phone number. We use this information to process payments, fulfill orders, arrange shipping, communicate with you regarding your purchase, provide invoices and confirmations, manage returns or refunds, and prevent fraudulent transactions.
Your payment information may be processed securely through third-party payment service providers. We do not store complete payment card details on our servers unless required for lawful business purposes.
Customer Support Information
If you contact us for support or inquiries, we may collect additional information that you voluntarily provide, including communication history, order details, and any other information relevant to resolving your request. This information is used solely to provide customer assistance, improve our services, and maintain records for operational purposes.
Sharing Personal Information
We may share your Personal Information with trusted third-party service providers that assist us in operating our business, including payment processors, shipping partners, marketing providers, analytics providers, website hosting companies, and customer support services. These third parties are authorized to use your information only as necessary to provide services to us.
We may also disclose Personal Information where required by applicable law, legal process, government request, court order, or where necessary to protect our legal rights, enforce our policies, investigate fraud, or protect the safety of our customers or business.
Behavioural Advertising
We may use your Personal Information to provide targeted advertisements, promotional communications, and marketing campaigns that may be relevant to your interests. This may include the use of cookies, tracking technologies, and advertising tools from third-party platforms such as Google and Meta (Facebook).
We use Google Analytics to better understand how users interact with our website. You can learn more about how Google uses your Personal Information here:
Google Privacy Policy
You can opt out of Google Analytics here:
Google Analytics Opt-Out
You may also manage advertising preferences through the following links:
Additionally, you may opt out of certain personalized advertising services through the Digital Advertising Alliance:
DAA Opt-Out Portal
Cookies
The Site uses cookies and similar tracking technologies to improve website functionality, remember user preferences, analyze traffic, personalize content, and deliver relevant advertisements. Cookies are small data files stored on your device that help improve your browsing experience.
You may choose to disable cookies through your browser settings; however, doing so may affect certain features and functionality of the Site.
Data Retention
We retain your Personal Information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including maintaining transaction records, complying with legal obligations, resolving disputes, enforcing agreements, and supporting operational requirements.
Data Security
We implement commercially reasonable technical, administrative, and physical safeguards designed to protect your Personal Information from unauthorized access, misuse, disclosure, or loss. However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security of your information.
By using the Site, you acknowledge and accept these risks.
Children’s Privacy
The Site is not intended for individuals under the age of 18, and we do not knowingly collect Personal Information from minors. If we become aware that a minor has submitted Personal Information to us, we reserve the right to delete such information without notice.
Third-Party Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of those third-party websites. Accessing third-party sites is at your own risk, and we encourage users to review their privacy policies before sharing personal information.
Do Not Track
Please note that there is currently no universally accepted standard for responding to “Do Not Track” browser signals. As such, the Site does not modify its data collection or tracking practices in response to such signals.
Limitation of Liability
To the fullest extent permitted by applicable law, By Herbal Veda shall not be liable for any indirect, incidental, consequential, punitive, or special damages arising from your use of the Site, services, or reliance on any information provided through the website. Your use of the Site is at your own discretion and risk.
Changes to This Privacy Policy
We reserve the right to update, modify, or replace this Privacy Policy at any time without prior notice. Changes become effective immediately upon posting to the Site. Continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy.
Contact Us
If you have any questions, concerns, complaints, or requests regarding this Privacy Policy or your Personal Information, you may contact us at:
By Herbal Veda
Website: byherbalveda.com
Email: info@byherbalveda.com